IPAR Geelong Breakfast Forum

Employers and agents in the Geelong area joined IPAR staff for an informative breakfast forum on Tuesday 19th April.

Over a hearty breakfast, our guests listened to a presentation from Dorothy Frost – Manager, Research and Innovation, IPAR. The topic, ‘the impact of compensation schemes on health and returning to work’, provided a critical look at the difference in behaviour, function, recovery and RTW timeframes of compensable vs non-compensable injuries.

For a copy of the presentation, or to register your interest for our next forum, please email kresnik@ipar.com.au.

5 Star Rating for IPAR DES

IPAR has been awarded a 5 Star Rating (the highest possible) for Disability Employment Services for its contract in North Brisbane in the December 2015 ratings, released Friday 19th February.

The Star Ratings system measures the relative success of providers in achieving outcomes for job seekers, and is released every quarter. Impressively, IPAR’s 5 Star Rating has been achieved just prior to the first anniversary of our entrance into the disability employment sector. It is a result of the dedication and hard work of our DES team, and their commitment to our ‘5 Star Focus from Day One’ approach. Most importantly it means we have made a difference to many people’s lives by helping them to benefit from employment.

IPAR’s 5 Star Rating result follows a perfect score from an audit performed against the National Standards for Disability Services for DES, conducted in late January. The audit was performed against six standards, with a total of 40 sub standards falling within these. Our perfect score represents the highest conformity rating against all the reviewed standards.

Most pleasing was the positive feedback received from the auditors, including:

“Job seeker perceptions were very positive. Job seekers provided feedback on opportunities for individual choices in pre-employment and employment decisions. They also gave feedback on appropriateness and flexibility of opportunities for inputs into decision making processes.” 

“Observations of interactions between staff and clients revealed a strong organisational commitment to dignity and respect toward the people it support.”

“There is clear evidence that IPAR provides services on basis of need and capacity. This can be clearly demonstrated with excellent calibre of Staff employed. Core values stated in client literature identify a commitment to inclusion.”

Congratulations to our dedicated DES team on these outstanding results. We look forward to more great outcomes, especially with the recent opening of another IPAR DES office in the Brisbane suburb of Chermside.

For further information regarding IPAR DES, please email DES@ipar.com.au

New Year, New Career Opportunities

Thinking of a new career opportunity in 2016? Think IPAR!

Due to our ongoing growth, we have a number of exiting career opportunities right across the country, from Shepparton to Darwin, Central Coast to Canberra, Penrith to Brisbane. The roles are also just as varied. We’re looking for Vocational Specialists, Job Placement Specialists, Team Leaders, and Psychologists (just to name a few!)

Check out all our current vacancies and if you would like to talk about your next career move, drop a line to our friendly recruitment team at careers@ipar.com.au. You can also read up about the fantastic employee benefits that the team at IPAR enjoys.


IPAR on show at NABility Day

On 3rd December, IPAR held a stall at NAB’s international day of disability in Melbourne. Titled ‘Nability’, the aim of the day was to celebrate employee engagement and to raise awareness of the support units available at NAB. It was also an opportunity for service providers such as IPAR to showcase the work undertaken with NAB employees to improve accessibility and empowerment for people of all abilities.

We presented our skills and experience in ergonomic assessments and training, reasonable adjustment assessments, and the work we are undertaking in the area of psychological awareness training.

There was a lot of interest shown by staff on the day. We look forward to partnering with our customers on innovative initiatives such as these in the future.

Suncorp Panel Appointment

IPAR has been successfully appointed to Suncorp’s national panel for the provision of rehabilitation services to their workers compensation, CTP and Life Insurance divisions.

This formal appointment follows our interim position on the panel over the last 12 months, and is a testament to our team’s ability to deliver results which best meet Suncorp’s business requirements.

The appointment provides a significant growth opportunity for IPAR and is an exciting milestone for our New South Wales offices in particular, where we are now on all five agent panels.

“I am proud of the team’s work over the past 12 months and know that their commitment will only strengthen with our formal appointment,” said Ben O’Neill, General Manager. “We look forward to a successful partnership with Suncorp and the growth opportunities that it will provide for our organisation and team members.”

Winner! ARPA Exceptional Leadership Award

IPAR’s Managing Director, David Sagar, took home the Exceptional Leadership Award at the Australian Rehabilitation Providers Association (ARPA) Victoria Awards held on August 7th.

Won for ‘demonstrated leadership in the provision of workplace rehabilitation or return to work services’, the award acknowledges the exceptional leadership that David has shown both within our organisation and the wider occupational rehabilitation industry.

When David became Managing Director in 2003, IPAR had 14 employees across two states. Under his leadership, IPAR has grown rapidly with nearly 300 team members and office locations in every state and territory. David works tirelessly to foster a culture of collaboration and connection across our teams, promoting professionalism yet fun, and lives true to our organisational values.  He has committed significant time and resources to ensure training and support is industry leading, and he genuinely cares and is interested in every consultant.  David’s leadership has shaped IPAR’s distinctive culture, driving our high retention rates and creating our culture of high performance.

IPAR had an additional 4 nominees on the night, including:

Best New Starter Award

Original Employer – Emma McMahon
New Employer – Selena Wawrzyniak

Outstanding Return to Work Achievement Award

Psychological claim – Melanie Weightman

Outstanding Consultant Award

Original Employer – David Rees

Congratulations to all our nominees for their outstanding performance and ‘flying the flag’ for IPAR.

Psychological Awareness Training at the ATO

IPAR has been selected as the provider of national Psychological Awareness Training for several thousand employees of the ATO. The face-to-face training program, from IPAR’s ‘Healthy Mind’ package, has been underway in May and June 2015 across 18 sites around Australia.

So far, our experts have presented to more than 1,500 ATO employees and managers, covering topics such as:

  • The concept of stress and the relevant risk factors
  • How to recognise the personal signs and symptoms of stress in ourselves and others
  • How to have an effective conversation on stress management with others in the workplace
  • Applying stress reduction principles to help cope with the normal stresses of daily life
  • How to maintain a healthy work life balance

The training has received positive reviews from participants; the practical/engaging nature of the course content has been complemented by the knowledgeable and professional IPAR presenters. Having IPAR presenters located around the country has enabled delivery of sessions across all ATO sites.

For further information on IPAR’s Healthy Mind psychological training and how it can make a positive impact in your workplace, please contact Alana Levin at alevin@ipar.com.au

IPAR’s Cogent Thinking showcased on Allianz Workspace

IPAR’s employer-direct division, Cogent Thinking, has been showcased in the latest edition of Allianz Workspace. The article highlights Cogent Thinking’s successful implementation of a worker care program for national motor vehicle parts supplier ACM Parts, which includes the provision of injury prevention, incident response and injury management services nationwide.

As introduced by Allianz: ACM Parts recently partnered with Cogent Thinking to create a tailored solution to address the complexities of Injury and Claims Management. Their proactive approach to addressing their claims and injury management goals with the assistance of Cogent Thinking is a success story to be shared.

Read the full article here, and for further information regarding Cogent Thinking go to www.cogentthinking.com.au or email info@cogentthinking.com.au.

5 Star result for IPAR South Australia

IPAR-5-Star-SA-Rating-MOO15071The South Australian Star Rating results have been announced by ReturnToWork SA. IPAR has been awarded the highest possible 5 Star Rating for pre-injury return to work services (one of only two providers to achieve this result). This measure takes into account RTW results (measured as liability reduction), case cost and case duration and has been shown to be very robust.

This is a significant achievement for our South Australian team, particularly as a relative new-comer to the market. Since the establishment of our Adelaide office in late 2013, we have applied our renowned focus on achieving positive outcomes for our customers, and this independently measured 5 Star result is a reflection of this commitment.

IPAR Managing Director, David Sagar states, “this is a great achievement and now places us as one of the two highest performing providers for same employer services in both SA and Victoria – the only two states where this performance is independently measured.”

If you are looking for a 5 Star return to work service, please contact Kate Johnson, Regional Manager on (08) 8100 5100, or to make a referral please go to the online referral page of this website or email details to rehab@ipar.com.au

3 more significant tender wins!

IPAR has finished off 2014 and commenced 2015 on a superb note with a number of significant panel appointments.

allianzLate last year, we were appointed to Allianz’s panel in Tasmania, a particularly pleasing result given that we had opened our first Tasmanian office in April of 2014. Allianz insure approximately two thirds of all employers in Tasmania, so this appointment gives us a great opportunity to significantly grow our business in Tasmania, where we now have offices in both Launceston and Hobart.


QBEWe were also successful in being reappointed to the QBE panel in New South Wales and Victoria, and were appointed as a new panel provider for QBE in Northern Territory, which presents a significant opportunity to further grow our Darwin office.


workcover_queensland_logoContinuing the good news into 2015 is our re-appointment just last week to the WorkCover Queensland panel. This was a highly competitive tender process which saw the number of providers on the panel reduced from over 200 to 37. This outstanding result will enable our continued growth in the Sunshine state, where our network now extends across 12 locations.