Win for Best New Starter at ARPA Victoria Awards

IPAR was proud to have a number of finalists at the Victorian Australian Rehabilitation Providers Association (ARPA) 2019 Excellence in Workplace Rehabilitation Awards. Congratulations to Nadia Perich, Nadine Toic, Tina Di Labio and Rebecca Cowen for their well-deserved nominations and being short listed as finalists.

A particular congratulations to Rebecca Cowen, who won the award in the Best New Starter category.

Thank you to ARPA for hosting a great night celebrating with IPAR and industry colleages the important work being done by the Victorian workplace rehabilitation industry.

Important launch to move Beyond Cancer

Thank you to our valued customers and industry colleagues who joined us for breakfast at the Ivy Sunroom in Sydney as we launched the Beyond Cancer rehabilitation program to support cancer survivors in their return to health, wellness and work.

For the 40% of people diagnosed with cancer each year who are of working age, the transition towards thinking about work can be complex. In 2017, IPAR collaborated with Monash University and Swiss Re to develop an evidence-based program that specifically assists people with cancer to remain at, or return to work. Piloted with AIA Australia in 2018, the program attracted funding from the National Breast Cancer Foundation to evaluate the model as a formal clinical trial.

The breakfast event was a chance to explore the promising outcomes of this pilot. We also heard first-hand from inspirational speaker, Sarah Donnelly, as she shared her personal journey with cancer and work, including how important the structure and social engagement of work was as she sought to retain some ‘normalcy’ throughout treatment and recovery.

Just as it was for Sarah, it is clear that for many people with cancer, work is a vital part of their identity and recovery. Beyond Cancer aims to provide the support necessary to enable cancer survivors to understand their symptoms, improve their health literacy, adopt strategies for self-management and build resilience for overall health, wellness and work. The program has attracted funding from the National Breast Cancer Foundation to evaluate the model as a formal clinical trial, enabling us to help many more people with cancer and ultimately contribute to the research base that supports cancer survivors now and in the future.

For further information on Beyond Cancer, please contact us.

Leading the Way in Breast Cancer Return to Work Research

Our Research and Innovation Unit, led by Dorothy Frost, General Manager Research and Innovation, is proud to be working with partners at Monash and Curtin Universities to help women with breast cancer diagnoses recover and return to work – important work that has been highlighted in a publication from The Economist Intelligence Unit.

As noted in Breast cancer patients and survivors in the Asia-Pacific workforce, while Australia has one of the highest rates of breast cancer in the world, it also has one of the highest survival rates. Many of the one in eight Australian women who will be diagnosed with breast cancer by the age of 85 are of working age, and many want to continue to work, as it is “both an economic necessity and often psychologically beneficial.”

Of course, the journey of recovery and returning to work is unique to every individual. Dr Bogda Koczwara, medical oncologist and senior staff specialist at the Flinders Centre for Innovation in Cancer, Flinders University, says, “The key to progress is getting all stakeholders to support two principles: work is valuable and everybody is different.”

IPAR is piloting a return to good work program for breast cancer survivors. Funded by the National Breast Cancer Foundation, the pilot will test a three-pronged approach that assesses breast cancer patients, gives them health coaching and educates workplace representatives. A trained IPAR occupational rehabilitation consultant will liaise with the patient, employer, doctor and other providers and monitor progress.

The research aims to create a toolkit that can be tailored to each individual and, if successful, will be used for a national rollout. A key part of the project will involve measuring how this approach affects primary return to work outcomes along with more tangential outcomes, such as quality of life, values around health, work and employer, physical symptoms, psychological distress and empowerment.

We look forward to bringing our customers and the workplace rehabilitation industry more information around pilot outcomes when these become available later in the year.

We also welcome the opportunity to discuss how our Beyond Cancer Rehabilitation and Return to Work services can assist people diagnosed with cancer and their employers. Please contact Jo Broomhall for further information.

IPAR to lace up for Jay’s Longest Melanoma March

IPAR is excited to participate in Jay’s Longest Melanoma March (March 31st-May 19th) this year.

Melanoma survivor Jay Allen, the leader of the march, will traverse the 2000km between Adelaide and Sydney over 50 days (March 31-May 19) to raise much-needed funds for a clinical trial at Melanoma Institute Australia.

IPAR, along with a substantial army of supporters whose lives have been affected by melanoma, will be in tow to help pump up funds for research.

IPAR’s involvement came about after Hayley Van Elst from the IPAR Gold Coast office provided the inspiration. Hayley, who lost her mother to melanoma, got on board with the fight to find a cure when she learned her mother had just three months to live.

The 2000km-long walk starts at Henley Square in Adelaide on March 31st and stretches across Melbourne, Canberra, Albury, Nowra and Wollongong and to Sydney over the next 50 days. As part of our IPAR in the Community program, we are inviting IPAR team members to join a number of small teams who will take part in various day-long legs of the walk.

To learn more, track the walk and make a donation, please go to

Win for Excellence and Innovation at 2018 icare CASE Awards

The Positivum health coaching booklet – a guide forward

Sydney: IPAR’s Positivum™ assessment and health coaching program won the Excellence and Innovation in Injury Management Award at the 2018 icare CASE Awards held in Sydney on Tuesday, 13th November.

A validated biopsychosocial tool developed by IPAR in conjunction with Monash University, Positivum™ is helping our consultants to identify a person’s beliefs and perceptions around work and health. The subsequent, tailored health coaching program then enables us to make the appropriate, early interventions to address barriers and help people recover and get back to being themselves.

Congratulations to Dorothy Frost, Group Manager – Research and Innovation, Dr Dianne Sheppard, Research Fellow, Monash University, and all those involved in the design, development and implementation of Positivum™ including all consultants across IPAR who have incorporated it into their service delivery. And huge thanks to our partners in research and development, in particular Monash University, The Behavioural Insights Team and MOO Marketing & Design.

Learn more about Positivum™ here.

IPAR a Finalist in Team and Innovation Categories at icare CASE Awards

Emma Trajcevski, Sarah Byrnes and Sarah Bonar from IPAR Newcastle

IPAR is proud to be named a finalist in two categories at the upcoming icare Care and Service Excellence (CASE) Awards which recognise and reward outstanding service delivery in the NSW workers compensation industry.

IPAR Newcastle are a finalist in the Outstanding Team – Care and Support category. This award recognises the ongoing contribution and influence of a team that has exceeded within their role to deliver excellence in care and/or service, has positively impacted customer outcomes and promoted the industry as a whole.

Meanwhile, IPAR’s Positivum™ assessment and health coaching program is a finalist in the Excellence and Innovation in Injury Management category. Developed by IPAR in conjunction with Monash University, Positivum has demonstrated significant improved results for people returning to health and work after injury or illness.

Congratulations to all finalists across all categories. We look forward to celebrating with industry colleagues at the Gala Dinner on November 13.



The Positivum health coaching booklet – a guide forward

Celebrating 15 years of IPAR

2018 marks 15 years since IPAR commenced operations. Over that time we have grown from a single office in Melbourne to over 35 offices in every state and territory, with more than 300 team members helping 15,ooo people each year to return to wellbeing and work. We decided to mark this occasion accordingly!

Our 15 year birthday IPARties (as we like to call them) took place in Melbourne, where we welcomed teams from Victoria, Tasmania, South Australia, Western Australia and the Northern Territory, and in Sydney, where teams from New South Wales and Queensland came together. Both evenings saw our teams put on their best (including a dress up theme for the Melbourne event – dress up, from the neck up) and enjoy a night of celebration, speeches and surprises.

Thank you to everyone for making the evening such a great success and we look forward to more celebrations in the future.

ARPA Victoria Excellence in Workplace Rehabilitation Win

The ARPA Victoria Excellence in Workplace Rehabilitation Awards were held on Friday 20 July 2018 at the Sofitel Hotel.

IPAR was proud to have three finalists on the night, including Jarrod Stonham in the Exceptional Leadership category and Nikki Pham and Annette Williams for Outstanding Consultant.

Congratulations to Annette Williams for her very well-deserved win in the Outstanding Consultant (NES) category. Thanks to ARPA Victoria for another fabulous event celebrating with industry colleagues and congratulations to all finalists and winners on the night.

Representatives of the IPAR Victoria team at the 2018 ARPA Victoria Excellence in Workplace Rehabilitation Awards

IPAR a Finalist at ALUCA Life Insurance Awards 2018

Suzanne Gibson, NSW State Manager and Jenna Frino, NSW Customer Experience Manager, represented our Life Insurance team at the ALUCA Life Insurance Awards held Friday 24th May in Sydney.

The annual ALUCA awards are designed to celebrate the excellence and value that great Life Insurance underwriting, claims and rehabilitation can have, and provides an opportunity for the best in the profession to recognise the fantastic work being done by their peers and colleagues.

IPAR was proud to be named a finalist in the category of Life Insurance Team of the Year – Innovation. Our nomination detailed the work that our team undertook in the development of the Positivum assessment and health coaching program and the difference that this innovative product is having in the Life Insurance space. Our submission included comparisons between the initial and final Positivum assessment, illustrating the difference that identifying and addressing barriers via health coaching can make for the participating individuals.

For further information about IPAR Positivum, please contact your nearest IPAR office or email

Contributing to Best Practice in Life

National mental health foundation SuperFriend recently released Action Area 7 of their guide for ‘Best Practice Framework for the Management of Psychological Claims’. Two years in the making, the guide was developed with input from a range of industry experts, including Work Health Group’s CEO David Sagar and IPAR’s National Manager Business Development, Georgina Lamb.

SuperFriend is a national mental health foundation focused on maximising employee wellbeing, and reducing the incidence and impact of suicide and mental illness on individuals at work. SuperFriend partners with superannuation funds and group life insurers to develop tailored solutions, including SuperFriend programs in workplaces and resources that are available to the public.

Over two years ago, SuperFriend commenced the development of a best practice guide for the management of psychological claims. The aim was to provide practical recommendations to insurers and the broader personal injury sector in order to improve outcomes for the person on claim and the insurer.

David Sagar was a member of the expert panel drawn together to develop the guide and Georgina Lamb provided expert input at reference guide workshops and feedback groups. Action Area 7 of the guide focuses on the health benefits of recovery at work for all employees regardless of disability insurance scheme, and addresses the key challenge of promoting stay at work for life insurance claims.

Action Area 7 also features IPAR’s collaboration with ClearView Life Assurance Limited (see page 53), where IPAR delivered a program to optimise rehabilitation within life claims management to help better meet the needs of the insurer while ensuring they were in the best interests of the person on claim.

For further information on best practice for psychological claims within life insurance, please contact Stephanie Vujacic via